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Payment Methods: We offer the following payment methods for your convenience:
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Credit or Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover.
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PayPal: You can make secure payments using your PayPal account.
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Apple Pay: If you have an Apple device, you can use Apple Pay for a quick and seamless checkout experience.
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Google Pay: Google Pay is available for customers who prefer to use their Google accounts for payment.
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Other Payment Options: We may offer additional payment methods, which will be clearly indicated during the checkout process.
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Security Measures: We prioritise the security of your payment information. To ensure a safe shopping experience, we employ industry-standard security measures, including encryption and Secure Sockets Layer (SSL) technology, to protect your personal and financial data during transmission. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
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Payment Authorisation and Order Processing: Once you complete your order, your payment will be authorised and processed immediately. If any issues arise during the payment authorisation process, we may contact you for further verification or request an alternative payment method. Please ensure that your payment information is accurate and up to date to avoid delays or order cancellation.
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Currency and Pricing: All prices displayed on our website are in the currency specified on the product page or during checkout. Prices are subject to change without prior notice. We strive to provide accurate pricing information; however, in the event of an error, we reserve the right to cancel any orders placed with incorrect pricing. If such a situation arises, we will notify you promptly and provide the option to proceed with the corrected pricing or cancel the order.
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Taxes and Duties: The prices displayed on our website may or may not include applicable taxes, customs duties, or other charges. Any additional fees related to customs clearance or import duties imposed by your country's regulations are the sole responsibility of the customer. Please check with your local customs office for specific information regarding import regulations and potential fees.
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Refunds and Returns: For information on our refund and return policy, please refer to our separate Refund and Return Policy document available on our website. We strive to provide fair and transparent procedures for handling refund and return requests.
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Payment Policy Updates: We reserve the right to update or modify this payment policy at any time without prior notice. The revised version will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for any changes. By continuing to use our website and make purchases after any modifications, you accept and agree to the updated payment policy.
If you have any questions or concerns regarding our payment policy, please contact our customer support team for assistance. Thank you for your trust and for choosing Ergonomist.